We want the arrangement to be fair and transparent. This policy explains refunds and cancellations for a.hub plans billed by bank transfer.
Plans are billed a month at a time. You may cancel any month, effective for the following month — you are not locked into a contract. We do not pro-rate or refund a month already in progress, because the deliverables for that month are produced and published across it.
The one-time setup fee covers onboarding work — audit, access setup, keyword and buyer-prompt research and workspace creation — carried out in your first days. Once that work has begun it is non-refundable.
We guarantee the documented deliverables for each month. If in any month we fail to deliver what your plan lists, contact us — we will make it right by completing the work or crediting the shortfall against your next month. This is our deliverable-backed guarantee.
We commit to deliverables, not to specific Google rankings or AI mentions, which depend on third-party platforms we don't control. A lack of ranking movement is not itself grounds for a refund.
Email web@artwingstudios.com from the address on your account. We respond the same working day and resolve refund requests within 7 working days.
Artwing Digital Marketing LLC, Tower C, Marriott Residences, Al Barsha South 2, Dubai, United Arab Emirates — web@artwingstudios.com.